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Effective Date: 26 June 2025

1. Introduction

This Privacy Policy explains how Best Way Laptops (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal information from users of our website https://bestwaylaptops.in (“Site”). We are committed to protecting your data in line with GDPR, and India’s IT Act & Rules including the IT (SPDI) Rules, 2011 By using our Site, you agree to this policy.

2. Data We Collect

  • Personal Data: name, email, postal address, phone number, billing & shipping details, and payment information when making a purchase or registering an account.
  • Technical & Usage Data: IP address, device type, browser, browsing behavior, pages viewed, session duration, and referring URLs (via cookies and analytics tools).
  • Sensitive Data: We do not collect sensitive personal data (e.g. financial credentials beyond payment processing, passwords beyond hashed storage, health data).

3. How We Use Your Data

  • Order processing: to fulfill purchases, ship refurbished laptops, and send order confirmations/updates.
  • Account management: to let you view, modify, and manage orders.
  • Customer support: to resolve issues and respond to inquiries.
  • Marketing: to send newsletters, promotional offers, and updates if you opt in.
  • Analytics & Improvements: to understand usage patterns and enhance the Site.
  • Legal Compliance: to meet tax, accounting, legal, or data‑retention obligations.

4. Disclosure of Your Data

Your data may be shared with:

  • Service providers (couriers, payment processors, IT hosts, CRM, marketing platforms).
  • Government or law enforcement if required under law.
  • Business transfers in case of sale or merger, with obligations to maintain confidentiality.
    We do not sell or rent personal data to third parties.

5. Storage & Security

  • Data is stored securely in India and/or approved jurisdictions.
  • We use encryption (HTTPS/TLS), firewalls, secure servers, and restrict access to authorised staff only.
  • We follow “reasonable security practices and procedures” per IT/SPDI rules.

6. Data Retention

  • Transactional data (orders, payments, invoices): 7 years (tax/legal compliance).
  • Account data: until deletion request or account closure.
  • Marketing opt-ins: until you unsubscribe or revoke consent.
  • Analytics logs: anonymised/aggregated, typically stored for up to 24 months.

7. Cookies & Tracking

We use cookies and similar technologies:

  • Essential cookies for login, cart, transactions.
  • Performance cookies for analytics (e.g. Google Analytics).
  • Functional cookies for preferences (language, currency).
    You may disable non‑essential cookies via browser settings, though some functionality may be affected.

8. Third‑Party Links

Our Site may include links to third-party websites (payment gateways, manufacturer pages). This policy does not cover their practices—please review their own privacy notices.

9. Your Rights

You have the following rights under applicable law:

  • Access to your personal data.
  • Rectification of inaccurate or incomplete data.
  • Erasure (“right to be forgotten”), subject to legal retention needs.
  • Restriction of processing.
  • Data portability.
  • Withdrawal of consent at any time for marketing.
    To exercise rights, email us at bestwaylaptops@gmail.com

10. Children’s Privacy

We do not target or knowingly collect data from children under 16. If you discover a minor’s data, contact us to remove it.

11. International Data Transfers

If we transfer data outside India (e.g. cloud hosting), we implement contractual protections to ensure lawful handling.

12. Changes to This Policy

We may update this policy. Changes will be posted with a revised effective date. Continued use of the Site after updates implies acceptance. We recommend checking this page periodically.

13. Contact Information

For questions, data access requests, or complaints, contact us:

Best Way Laptops
Email: bestwaylaptops@gmail.com
Address: Siri Towers, plot no 402,  beside Aster prime hospital,  , Ameerpet, Hyderabad, Telangana 500038